Are You A Waitstaff Individual?
Are you looking for tools & techniques that might up your game, so that you can be better at your job and make more money?
Have you ever considered this title to describe yourself and your work?
Pro-Waitstaff H.O.S.T. Systems comes from a different point of view, in order to dive deep into the history, evolution and reasons for service. Beginning with this orientation of sorts allows us to lay the groundwork for a solid foundation of understanding. The program then continues to further teach tools and techniques to build great service upon.
Do you suppose they would trust you, and enjoy their experience more? Do you also suppose you might make more (and better) money?
You're a good person, and you enjoy people. That's a GREAT start. Now apply some professional concepts, tools & techniques to your service level, and you'll be a Food & Beverage Powerbroker soon.
What if your guest check average increased by just $5?
Make More Money.
WHAT?: Tools & techniques such as:
Proper Verbiage, Correcting Traits Of An Amateur, Menu Knowledge, Attention To Detail, Rebounding, Proper Bussing, Non-Intrusion, Anticipating Guests' Needs, & So Much More...
WHY?: Build trust. Professional demeanor. Mutual respect and equal power relationships.
WHO?: Your guests. Your boss. Your co-workers.
BI-PRODUCTS: Elevated (more professional) and pleasing dining experience. Capture of incidental sales. Increase in guest check average. Increase in gratuity receipts. Increase in guest retention. Increase in referral. Etc...
Do The Work. $ee The Re$ults.